Privacy Policy

This Privacy Policy ("Policy") is issued by 77ph ("77ph," "we," "us," or "our") and applies to all personal data collected through the 77ph online gaming platform accessible at 77ph.one (the "Platform"), including all associated games, features, mobile interfaces, customer support channels, and promotional communications.

77ph is committed to protecting the privacy and personal data of every player and visitor. This Policy is designed to comply with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By accessing the Platform, creating a 77ph account, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to close your account.

77ph collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in limited cases from trusted third-party sources. The categories of personal data we collect include:

77ph uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, and administer your 77ph player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to all 77ph games, features, and services, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• KYC & Age Verification: To verify that you meet the minimum age requirement of 21 years and to comply with our Know Your Customer obligations under applicable Philippine regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct on the Platform.
• Regulatory Compliance: To fulfill our legal and regulatory obligations, including record-keeping requirements, reporting obligations, and cooperation with lawful requests from Philippine government authorities.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our live chat, email, and other support channels.
• Responsible Gaming: To monitor gaming behavior for signs of problem gambling, enforce self-exclusion requests, and administer deposit limits and other responsible gaming tools.
• Marketing & Promotions: To send you information about 77ph bonuses, promotions, new games, and special offers — but only where you have given your consent or where we have a legitimate interest in doing so. You can opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, design, and content of the 77ph Platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the Platform or your account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 77ph processes your personal data on the following legal bases:

• Consent: Where you have given your explicit, informed consent to the processing of your personal data for a specific purpose — for example, when you opt in to receive marketing communications from 77ph. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 77ph — specifically, the Terms & Conditions you agreed to upon registration. This covers account management, payment processing, and service delivery.
• Legal Obligation: Where processing is necessary for 77ph to comply with a legal obligation under Philippine law, including KYC requirements, anti-money laundering regulations, and cooperation with lawful government requests.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 77ph or a third party, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and service improvement activities.

77ph does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other payment service providers require certain personal and financial data to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification services that assist 77ph in verifying player identities and ages as required by our compliance obligations.
• Game Software Providers: Licensed game developers and content providers whose games are available on the 77ph Platform may receive limited technical data (such as session tokens) necessary to deliver their games. They do not receive your full personal profile.
• IT & Infrastructure Providers: Cloud hosting, data storage, cybersecurity, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, law enforcement bodies, and regulatory authorities where disclosure is required by law, court order, or lawful regulatory request.
• Professional Advisors: Lawyers, auditors, and other professional advisors who require access to data in connection with the provision of their services to 77ph, subject to professional confidentiality obligations.

77ph uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and gather analytics data. A cookie is a small text file placed on your device when you visit the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your 77ph account and security cookies that help protect against fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as your preferred language, game settings, and display options, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For detailed information on the specific cookies used by 77ph, please refer to our Cookie Notice, available in your account settings.

77ph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, 77ph will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and research purposes.

77ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including payment details and government ID information, is stored in encrypted form using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 77ph personnel and contractors on a strict need-to-know basis. All access is logged and subject to regular audit.
• Two-Factor Authentication: 77ph supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond username and password.
• Penetration Testing: 77ph conducts regular security assessments and penetration tests to identify and remediate vulnerabilities in our systems and infrastructure.
• Incident Response: 77ph maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
• Staff Training: All 77ph personnel who handle personal data receive regular training on data protection obligations and security best practices.

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 77ph. You may exercise any of these rights by contacting our Data Protection Officer (DPO) using the details in Section 13.

77ph will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no fee for exercising your data rights, unless requests are manifestly unfounded or excessive.

The 77ph Platform is strictly intended for adults aged 21 years and above. 77ph does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is enforced through our registration process and KYC verification procedures.

If 77ph becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited in accordance with our Terms & Conditions.

77ph primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software developers — may be located in or operate from other countries. Where personal data is transferred outside the Philippines, 77ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

These safeguards may include:

• Transferring data only to countries that have been assessed as providing an adequate level of data protection.
• Entering into data processing agreements with international service providers that incorporate standard contractual clauses approved by the National Privacy Commission or equivalent regulatory bodies.
• Implementing additional technical and organizational measures where required to ensure the security of transferred data.

You may request further information about the specific safeguards in place for any international data transfer by contacting our Data Protection Officer.

77ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the features and services available on the Platform. When we make material changes to this Policy, we will notify you through one or more of the following methods:

• An email notification sent to your registered 77ph email address.
• A prominent notice displayed on the Platform when you next log in to your account.
• Publication of the updated Policy on this page with a revised "Last Updated" date at the top.

Your continued use of the 77ph Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how 77ph protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77ph handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing 77ph's compliance with the Data Privacy Act of 2012 and is your primary point of contact for all data privacy matters.

• Data Protection Officer: 77ph Data Privacy Office
• Email: [email protected]
• Response Time: We aim to acknowledge all privacy-related inquiries within 3 business days and to provide a full response within 30 calendar days.

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.

For general account support, game assistance, or payment queries, please visit our FAQ page or reach out to our 24/7 customer support team via live chat on the Platform.

This Privacy Policy was last reviewed and updated in January 2026. The most current version is always available at 77ph.one/privacy-policy.